Why do most blogs not make it past the first three months?  Perhaps because most authors start with a few ideas of what they want to say, but then they lack the skills to continue and develop a audience. Pro Blogger mentor Darren Rowse (of ProBlogger.net) reckons that many of his blogs did not reach their tipping point (of success) until about two years in – i.e. only the determined survive!

Blogs must show a consistency of voice. A voice that is perhaps not always going to be completely Politically Correct, but sometimes bring up a salient point that no-one has hitherto suggested, or break a new story. This is why blogging is different to writing web page content – sharing, helping, and throwing out ideas is the MAIN aim. Promoting is secondary. Get it?

Some Key Blogging Tips

Remember that the habit of posting has to be done like clockwork, through busy times and lean times, through computer meltdowns and people meltdowns. Outsourcing will take that load off you, but make sure the writer is clued into your audience and your core topics.

Don’t get bogged down in the blog posts. It’s meant to be fast.

“Think of your blog as a thick marker – and each blog post a single idea designed to inspire, engage and stimulate.” - Gavin, Servant of Chaos (pro blogger)

Learn yourself from the best commentators/bloggers, and then educate your audience. Snippets of other author’s comments, or related facts, makes each post interesting. While blogging may seem lonely at first, soon real comments from readers and a great social media strategy will get you past the blogging blues.

Stats:
While Technorati states it is tracking over 112.8 million blogs (figures in 2009, and exclude China), only around 21% are actually active.

More about Blogging for Small Business and a book you can buy at Servant of Chaos.

I was thinking today about the rise of the Guru in internet marketing. If we are to achieve our goals, do we need to follow a Guru? A coach? Or do we tread our own path?

Let’s look at what the most successful entrepreneurs tend to do. They research and learn from others. But a critical difference is that successful entrepreneurs do not ‘buy in’ to a guiding Guru’s opinions. They have their own. They question common preconceived notions (this often leads to new markets or new products).

Many successful entrepreneurs today have followed their passion with true grit and a real mission to complete. They face adversity, as you will, on a daily basis, and learn to make decisions quickly and not get caught up in second-guessing themselves.

Entrepreneurs learn from experts in other fields in order to shortcut their learning. They surround themselves with the best specialist consultants, contractors and employees, since they cannot DO everything.

Examples of single-minded entrepreneurs (no groaning please):
•    Anthony Robbins of Robbins Research International (Booklist on Amazon)
•    Sir Richard Branson (latest book: Business Stripped Bare)
•    Bill Glazer (book: Outrageous Advertising)

“Richard is the only person in the world to have built seven billion dollar companies from scratch in seven completely different sectors” (Amazon).

My point is, you can learn a lot from the work and success of others, as long as you remind yourself that you are taking steps along a path and that no-one is the final figure of authority.  Of course we all need some support along the journey, and some people choose a coach for that.

What role can a Life/Business Coach play?  A coach is a sounding board and guides you to practical, time-saving methods and smart business practices. Sometimes they are the sole encouraging voice, someone to help you achieve your goals in small steps. But they are not the final authority, you are.

You don’t have to wait for all the answers to get started on that lifetime dream, because you learn as you go along. If you learn from others who have built businesses, while promoting your own unique qualities, then you will surely become a business success.

CRM software is great isn’t it?  If you’re out visiting clients, it still sends out email follow-ups, builds trust through rich information, and sends out time-limited offers… doesn’t it?  Oh… yours just stores information that you’ve collected.

This problem came up recently with a prospect who is using SugarCRM. He says that it doesn’t DO anything for him; it’s just another place to store data.  After forking out his valuable time in setting up this system, he now realises that he needs something EXTRA that is going to automatically communicate to people, based on what they buy and what they request on his website.

This busy business owner wants to save time and effort when communicating to people in his database, so he is looking into Infusionsoft for both marketing and customer relationship management purposes.

The Right Tool
I guess the basic problem is having the right tool for the job. Also to be considered is, a lot of Customer Relationship Management systems available, especially Enterprise CRM, were designed for large companies with various departments. They are too cumbersome and expensive for the one-person to five-person small business.

Managing Opportunities
There is another segment of CRM which focusses on Opportunity Management.  Recording sales opportunities is important in most businesses, so every good CRM should include this facility. You can note multiple tasks against each contact, record activities likes meetings and calls, and note possible sales. Reporting tools also help you keep up with progress on a weekly or monthly basis.

Marketing is Left till Last
Save the best till last… while most large CRM systems are used with Enterprise Resource Planning, tracking customer data, and even recording all sales force activity… they do not automatically send out information, offers, and newsletters (by SMS, email, fax). That’s the work of yet another external system and an administrator as well.

So that’s why, when my new customers have got to the stage of seeing the Infusionsoft demonstration on automating their marketing to a segmented list, it’s like the light bulbs go on – because they realise it’s all simple enough for just one person to manage. Hooray.

“I know I put that number somewhere here… I have to call that guy back, where is that bit of paper?”
“Where did I put that Project Alpha file? It’s somewhere in this computer!”
“Seriously, would those spammers stop sending emails about their Indian SEO service?”

If these types of comments or thoughts sound familiar, it might be time to look at your work style efficiency. We’re not all natural-born brilliant organisers, and the time we lose on these little things does add up. It’s time that is not billable, and it’s moments like these that distract you from your core tasks.

With a little bit of forethought these inefficient habits can be replaced by new habits and new software rules. Let the software do the work, not you.

5 Work Efficiency Tips

1. While on the phone with a client, bring up your CRM system and find the client’s name. You can still jot notes if you prefer, but ensure you enter the notes and date while the conversation is fresh in mind. Walah – already in the system, never to be lost.
2. Each project should have a folder in your main documents. Never save working files haphazardly and try not to have more than four tiers of folders.
3. For emails that come in, spam filters can only catch so much. Set up some Rules so that those with certain words will get deleted or sent to junk. (In Entourage, select Tools-Rules, usually select email (POP), then specify the words commonly found in the message of these spam emails; in Outlook select Tools-Create New Rule).  If you have new rules set up, I suggest you check your deleted items/junk folder every two days to ensure that those you want to see are not going there (then adjust rules if it’s catching the good emails).
4. All e-newsletters which you subscribe to can be set up to go to a Newsletters inbox folder, with a new folder and a rule (Entourage: Add criteria: subject contains: newsletters; Add action: move messages – select newsletters folder). Any new newsletters that come in can then be added with a right-click, Apply Rules (Newsletters).  Then you only see these low priority newsletters when you want to ‘research’ or ‘play’.
5. All your bulk emails should be handled by an automated Email Marketing system, thus freeing you up from sending and receiving various emails, dealing with subscribes, unsubscribes or bouncebacks, etc. This system is held “off-site”, but you can easily upload any existing contacts.

I hope these few tips have given you a good start on making your work time more efficient. Please speak to Aveline for further personalised advice and systems consultation.

I used to work long hours each and every day in the corporate world. After long hours in the office, I picked up my daughter from after school care and crawled through all the traffic to home. Then, under stress, I used to pull out the laptop again and keep working.  Was I mad?  Probably.  But I thought at the time that it was the only way I could ‘get ahead’.

Since being in business for myself I’ve learnt how important it is to have good time management skills and prioritise everything, both business and personal. I’ve learnt that switching off the work by dinnertime each day is paramount to my sanity, health and happiness! So regardless of what’s going on, I don’t work at night… the work will always be there in the morning.

The Paradigm of Busy-ness
Have you noticed that everyone in your network is too busy? “I just don’t have time to relax” you hear people say, or “I wish I had more time in the day”.

It’s easy to just blame lack of time… but time ticks by regardless of our excuses. It’s more important to focus on whether you are doing what’s really important to you and your family… and for the growth and success of your business.

Ask yourself, “how do I want to spend my time today?”

Ask yourself, “is there anything that I’m spending much time on which could actually be done by someone else far cheaper or far easier? (e.g. cleaning the house, raking the leaves, filing, bookkeeping, SEO, typing letters – anything at all). This “letting go” process frees you up to spend more time on your core activity (your talent) and your relationships.

And lastly, ask “what business systems can I use to streamline & automate my regular tasks?” (e.g. software tools, macros, email autoresponders)

No more Excuses! Jack Canfield, with Mark Victor Hansen, found the time to do 5 actions towards promoting their books every workday for at least two years (e.g. call 5 radio stations for interviews), leading to the most successful personal development book series ever – 200 titles and 112 million copies in print in over 40 languages. Jack also found time to write a quality 500-page book, “The Success Principles” in 2005. Within these 64 principles is the foundation for anyone’s success.

If you want success and sanity, will you make the time for important things?

When surrounded by all the talk of social media and SEO, it’s important to reconnect with why we do marketing at all – to eventually make a profit.

No matter how great your website is, how many followers you have on Twitter or how well found you are on Google, if visitors fleetingly cross your path and don’t hang around, contact you, buy from you or tell anyone about you, then it’s likely you’ve ignored the basics of marketing.
– Carolyn Tate, Connect Marketing (author of Small Business, Big Brand)

Those of us who have online businesses or rely on website leads are always looking at new ways to boost our reach. This often involves a variety of online efforts to build a following.

But sometimes being a “netpreneur” can have its drawbacks. A friend of mine who owns a couple of online based businesses (successfully drawing 5000 visitors a month), working and writing until the wee hours while her children are in bed, struggles to make a living from her main business. The reason for this struggle, I believe, is the hole in the plan – enough sources of revenue.

While you must take into account all costs, your time is your most precious commodity. If you run around like a headless chook, Twittering, Facebooking, ‘being helpful’ in forums, gaining links, etc, don’t forget to have a solid plan to earn revenue from either your website or your core skill.

If your profits for FY ending 2010 are looking less than great, now is the time to draw up a new kind of Marketing Plan, one that involves AUTOMATING your time, LEVERAGING your ability to create leads/customers, and bringing in new streams of LOW COST INCOME. In addition to using the latest Infusionsoft technology to achieve all this, here are some ideas to get you started:

• Create your own digital products, eBooks, DVDs, audio, white papers (a writer or editor can tidy it up for you),
• Create your own book to sell (you will need expert help here to make it a success, but you can use digital “print on demand” to trial publishing)
• Sell high end coaching (sold from a free educational webinar).
• Sell a new service to a highly targeted audience (from email marketing to a list you have captured with a really focussed offer)

If already successful in the traffic attraction stakes, why not sell appropriate advertising? Or joint venture with a compatible education provider to exchange marketing offers to each other’s lists? You would be surprised how approachable some well-known authors and speakers are.

See more about automating your marketing on InfusionOz.com.au.

What frog? You know, the biggest ugliest task on your desk… the one you keep putting off. Do it first and your day will become much easier.

As a business owner or self-employed freelancer, the growth and success of your business rests on your ability to plan and achieve the most important tasks first.

In his book, “Eat That Frog: 21 Ways to Stop Procrastination”, Brian Tracy recommends writing out your bigger goals monthly, and then every night before work write your task list for the next day. It doesn’t matter whether it’s in a diary, computer-based organiser or PDA, as long as you write it down in the one place.

Apparently, people who take 10-12 minutes to plan their day free up to two hours in wasted time ‘muddling around’ and getting distracted. How much time do you currently spend looking for files, looking at marketing email, or surfing the web – the world’s most distracting medium?

The division of priorities Mr Tracy suggests goes like this:

A task: Very important task, if you fail to do this you will be in trouble. Prioritise these if there are more than one.

B task: Slightly important tasks, with mild consequences. Never do a B task if there is an A task to do.

C task: Nice to do, but no consequences if you don’t do it. E.g. telephoning a friend.

D task: Something you could delegate to someone else. So free yourself up.

E task: Something you can eliminate, perhaps a habit you don’t need to have that just wastes time or energy.

Write up a list of tasks that you regularly do. Then place an a,b,c,d,e in front of your everyday tasks on the list.

If you are still thinking “all too hard”, remember that those who complete important tasks get a payoff… a burst of energy, enthusiasm and self-esteem. This ‘endorphin rush’ is also followed by a boost of confidence.

When you keep on conquering your most critical tasks (ones that you signed up for), the good feelings grow and results arrive. So you may even “get addicted” to the positive habit of starting and finishing important jobs. Wouldn’t that be something?

As I come across a lot of different business types in the small business sector, I often notice similar problems crop up within the very heart of the business: sales & marketing.

SME owners without adequate systems often struggle to keep up with different enquiries from different sources, trying to remember who gets what and when. Prospects are at different stages of the sales cycle, and it usually falls on the SME owner to keep track of each prospect and send them the right information, to keep building trust one step at a time. Utilising a great sales & marketing process can mean the difference between having a successful business, or a busy job.

If this sounds familiar, it might be time to seek some assistance. As Greg Chapman says on Business Builders:

“By systematising your business, you make your business more efficient, reduce your costs, and ultimately, make your business run without you.”

If you are too busy, you dread opening your email, or your work style is haphazard at best… an integrated system like Infusionsoft that combines Automated Email Marketing, a powerful CRM that keeps all sales activities on track, and a helpful person to set it all up… could sound like business nirvana to you. After all, if you can make part of your business run without you, you get that most precious commodity of all back: TIME.

You probably already have some way of recording customer contact details, right? Excel spreadsheets, Outlook groups, post it notes, or even a database that was set up once, but is now gathering dust. Is this costing you time and profits?

Some micro business owners feel caught in the middle – they do not have the time or resources to use the full functionality of the large CRMs built for medium to large enterprises – but they could do with a contact management system to keep it all together in one place, as well as build targeted marketing campaigns.

With a well-executed CRM system, you can better service customers, increase customer loyalty and repeat business, streamline tasks, and of course ensure long-term profitability. The more information you gather in your system, the better you will become at seeing where the opportunities lie.

Unfortunately, while all business owners know they are vital, these strategies are rarely implemented consistently and easily, so let’s look at some of the sticking points.

Problem Overcome – Under-Marketing

Often we overlook marketing our other services/products to people that we have already sold to. This upsell or cross-sell can be an easy way to add to your profits for little extra costs. But how?  One way is to market to a segmented list with a special offer for that particular type of client.

Many business people have been doing it the manual way so long, that they are surprised when I show them a system that does it all so easily … often automatically. This frees up their time as well as aids their brand recall.

Problem Overcome – Crossing Over Tasks, Chaotic Working Style

In working with businesses, I have seen some partner businesses misallocating tasks, sometimes forgetting tasks, crossing over tasks, and having poor systems and tools. Once such couple I recently coached at length had all these problems.

When it comes to this couple, their working style was very different, one had more on their plate, and the unbalanced task allocation was having a big impact on their relationship all-round. A fresh look at it opened up some great answers, like using a journal for noting ideas instead of interrupting, respecting the spouse’s time, having a schedule, discussing business at a weekly planning meeting and prioritizing tasks.

In your team, who are doing similar tasks?  Which tasks could be streamlined?  If it’s a manual task or process then we see how it can be automated using technology or a simple system sequence.  Oft-times using a software tool can streamline a task into a few simple steps…  saving many hours of painstaking work.

You may even be paying for a bells & whistles CRM program, but haven’t seen the benefits yet as so-and-so was supposed to be doing it (i.e. a dusty database). Take charge and look at new ways to perform those regular repetitive tasks like quotes, proposals, invoicing, follow-up emails, newsletters, etc. I’d love to hear all your questions about how to streamline your tasks.

I’ve just got back from a 10-day trip to Melbourne where I visited family and friends.  These trips are supposed to be holidays, however we all know that when there’s family involved, it’s often not so much a holiday!  I’m pretty lucky in that my family are great, it’s just that I never get to spend enough time with them because of other obligations.  Among all the family catch-ups I was navigating work and some business meetings as well.  Not an easy feat!

In fact, after my trip I felt rather exhausted and relieved that I was home.  I almost needed a holiday to get over my holiday!  On the plane coming home I started to reflect on my trip and what I’d gained from it.  I always like to do this, because I strive to get something new or valuable from my experiences.  As I was scanning through the last 10 days, I realised I had packed in so much that I didn’t get the chance to relax. My brain didn’t get a break!

Yet every time I can get away from home, the office, my clients and responsibilities – I feel refreshed and ideas flow to me naturally.  So I’m looking forward to Easter so that I can stop, unwind, recharge and create some space between me and my work.

When you get the chance to relax at Easter – switch off the computer, mobile device, and just recharge the batteries. It will do yourself – and likely your business – the world of good.